Every great automotive sales rep knows that word of mouth is ten times more powerful than brand messages. You treat every person who walks on the dealership lot well, and they will turn around and sing your praises to their friends, families, and coworkers in subsequent years — many of whom will undoubtedly be in…
There was a day when word of mouth was enough to keep a business alive and all it took was a handshake to close a deal, but those days are long gone. Consumers are more connected than ever before and information is right at their fingertips. They can comparison shop interest rates and car prices from…